Refund Policy
we are committed to ensuring your satisfaction with every purchase you make from us. We understand that sometimes a product may not meet your expectations, and we want to make sure you have the confidence to shop with peace of mind. That's why we offer a straightforward refund policy: If you are not happy with your purchase, we will refund your payment within 7 days.
Conditions for Refund:
7-Day Window To be eligible for a refund, you must request it within 7 days of the purchase date.
Reason for Refund We will issue a refund if you are not satisfied with your purchase or if the product received is damaged, defective, or does not match the description on our website.
Proof of Purchase: You must provide proof of purchase, such as an order number or receipt, when requesting a refund.
Refund Process:
To initiate the refund process, please follow these steps:
Contact Us:
Reach out to our customer support team via email at info@choicepromollc.com or through our [Contact Us] page on our website. Please include your order number and a brief explanation of the reason for the refund request.
Return the Product:
If applicable, we may ask you to return the product to us in its original condition and packaging. We will provide you with instructions on how to do so.
Processing Time:
Once we receive your refund request and, if applicable, the returned product, we will process your refund within 7 business days.
Confirmation:
You will receive an email confirmation once your refund has been processed. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.
Exceptions: